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Hurricane Irma Resources

In preparation of of Hurricane Irma’s arrival to Central Florida, we have compiled hurricane resources that can help you before, during and after the storm. This page will be updated as information becomes available. Be sure to follow Heart of Florida United Way on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) for information as well.   

After Storm Resources Information

United Way Hurricane Relief Fund


Emergency food pantry locations 

Phone: 407-295-1066 Website *SNAP Benefits: FNS granted a mass replacement for 40% of SNAP benefits to customers already approved as of September 10 in Orange and Seminole counties *Beware of free food stamps scam  

Red Cross Shelters

Website Phone: 407-894-4141 (local) or 800-733-2767 (Toll Free National) Orange: Freedom High School Osceola: Osceola Heritage Park Expo Center Seminole: Northland Church Seminole Special Needs/Pet Friendly: Bentley Elementary School  

Free showers and cell phone charging at YMCA

Website with locations  

FEMA Federal Emergency Management Agency  

Apply for assistance: Phone: 1-800-621-3362 Website: Twitter: @FEMA |  

Disaster Distress Helpline

Provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters Phone: 1-800-985-5990  Text: Text TalkWithUs to 66746  

Hurricane Irma Rumor Control 


Power Outage Information


Debris Crisis Cleanup Hotline

Phone: 1-800-451-1954 or 844-965-1386  

Airbnb Temporary Shelter Disaster Relief Program



Information Helplines


Call: 2-1-1 Text: Your zipcode to 898211 Chat online here United Way’s 2-1-1 is Central Florida’s 24/7/365 information and assistance hotline during natural disasters, and throughout the year, for connecting with community resources, like:
  • Shelter information and housing assistance
  • Sand bags, tarps and other storm supplies
  • Evacuation routes and road closures
  • Food, clothing and hygiene locations
  • Special needs registry and medical supplies
  • Emotional and crisis support


Volunteer Opportunities

2-1-1 Call Center Volunteers

Volunteers needed to help share Hurricane Irma Resources with an influx of callers. Email to sign up   

Second Harvest Food Bank

Donations needed and volunteer opportunities available:  

American Red Cross

Volunteers needed for Irma recovery:  

Volunteer Florida

Volunteers needed to staff our state’s shelters and other disaster relief organizations:


Emergency Operations Centers County Information

Orange County 

Phone: 3-1-1 |407-836-3111 Special Needs: 407-836-9319 Website: Twitter: @OrangeCoFL | Facebook: @OrangeCountyFlorida | Apps available:   

Osceola County

Phone: 407-742-0000 Special Needs: 407-742-9001 Website: Twitter: @OsceolaCountyFL | Facebook: @OsceolaCountyFL |  

Seminole County

Phone: 3-1-1 | 407-665-0311 Website: Twitter: @seminolecounty | Facebook: @SeminoleCounty |


Shelter Information

Florida Evacuates

Florida shelter locator: Information about staying at a shelter: Phone: 800-342-3557


Visit Orlando 

Information on hotel vacancies  Website  Phone: 1-800-972-3304 Twitter: @VisitOrlando |


Florida Hurricane Resources

Florida Disaster State Emergency Response Team (SERT)

Website  Phone:  1-800-342-3557 Twitter: @FLsert | Facebook: @FloridaSERT  |  Alerts: Text FLPrepares to 888777 to have alerts sent straight to your phone  

FEMA Federal Emergency Management Agency  

Phone: 1-800-621-3362 Website: Twitter: @FEMA |


Florida Special Needs Registry

Website Phone: 800-374-9689 Special Needs by County


Additional Resources


Contact 5-1-1 for information about traffic and evacuation routes. Call: 5-1-1 Website  Twitter @fl511_central | Text alerts:  App available 



Check GasBuddy for live updates on fuel availability Website  App


Price Gouging Hotline

Report instances of price gouging on hurricane supplies Phone: 1-866-966-7226 FAQs  


Step-by-step plan on how to prepare from days to hours before a hurricane:
Contact Us
407-835-0900407-835-0900 | |

Heart of Florida United Way, 1940 Traylor Blvd, Orlando, FL 32804

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