Hurricane Resources

In preparation of a Hurricane’s arrival to Central Florida, we have compiled hurricane resources that can help you before, during and after the storm. This page will be updated as information becomes available. Be sure to follow Heart of Florida United Way on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) for information as well.

After Storm Resources Information

Emergency food pantry locations

Phone: 407-295-1066

Red Cross Shelters

Phone: 407-894-4141 (local) or 800-733-2767 (Toll Free National)

FEMA Federal Emergency Management Agency

Apply for assistance:
Phone: 1-800-621-3362
Twitter: @FEMA |

Disaster Distress Helpline

Provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters
Phone: 1-800-985-5990
Text: Text TalkWithUs to 66746

Debris Crisis Cleanup Hotline

Phone: 1-800-451-1954 or 844-965-1386

Airbnb Temporary Shelter Disaster Relief Program


Information Helplines


Call: 2-1-1
Text: Your zipcode to 898211
Chat online here

United Way’s 2-1-1 is Central Florida’s 24/7/365 information and assistance hotline during natural disasters, and throughout the year, for connecting with community resources, like:

  • Shelter information and housing assistance
  • Sand bags, tarps and other storm supplies
  • Evacuation routes and road closures
  • Food, clothing and hygiene locations
  • Special needs registry and medical supplies
  • Emotional and crisis support

Second Harvest Food Bank

Donations needed and volunteer opportunities available:

Volunteer Florida

Volunteers needed to staff our state’s shelters and other disaster relief organizations:

Emergency Operations Centers County Information

Orange County

Phone: 3-1-1 |407-836-3111
Special Needs: 407-836-9319
Twitter: @OrangeCoFL |
Facebook: @OrangeCountyFlorida |
Apps available:

Osceola County

Phone: 407-742-0000
Special Needs: 407-742-9001
Twitter: @OsceolaCountyFL |
Facebook: @OsceolaCountyFL |

Seminole County

Phone: 3-1-1 | 407-665-0311
Twitter: @seminolecounty |
Facebook: @SeminoleCounty |

Shelter Information

Florida Evacuates

Florida shelter locator:

Information about staying at a shelter:

Phone: 800-342-3557

Visit Orlando

Information on hotel vacancies
Phone: 1-800-972-3304
Twitter: @VisitOrlando |

Florida Hurricane Resources

Florida Disaster State Emergency Response Team (SERT)

Phone:  1-800-342-3557
Twitter: @FLsert |
Facebook: @FloridaSERT  | 
Alerts: Text FLPrepares to 888777 to have alerts sent straight to your phone

FEMA Federal Emergency Management Agency

Phone: 1-800-621-3362
Twitter: @FEMA |

Florida Special Needs Registry

Phone: 800-374-9689
Special Needs by County

Additional Resources


Contact 5-1-1 for information about traffic and evacuation routes.

Call: 5-1-1
Twitter @fl511_central |
Text alerts:
App available


Check GasBuddy for live updates on fuel availability

Price Gouging Hotline

Report instances of price gouging on hurricane supplies
: 1-866-966-7226


Step-by-step plan on how to prepare from days to hours before a hurricane:

Contact Us
407-835-0900407-835-0900 | |

Heart of Florida United Way, 1940 Cannery Way, Orlando, FL 32804

Get directions