Hurricane Resources

Hurricane Resources

In preparation of a Hurricane’s arrival to Central Florida, we have compiled hurricane resources that can help you before, during and after the storm. This page will be updated as information becomes available. Be sure to follow Heart of Florida United Way on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) for information as well.

Note: We are also available to support you in Spanish. Our 211 Information and Referral hotline, which is available by calling 211, texting your zip code to 898211, or chatting online, is available 24/7/365 and our 211 operators are multilingual and can assist you in Spanish.  

Spanish Translation:
También podemos proveer ayuda en español. Nuestra línea de ayuda y informacion 211, puede ser utilizada llamando al 211, por mensaje de texto a 898211, o por chat en línea. 211 esta disponible las 24 horas, 7 días, todo el año, nuestros operadores son bilingües y te pueden ayudar en español. 

HFUW is Here to Help

united way 211 logo tagline cmyk

Call: 2-1-1
Text: Your zipcode to 898211
Chat online here

United Way’s 2-1-1 is Central Florida’s 24/7/365 information and assistance hotline during natural disasters, and throughout the year, for connecting with community resources, like:

  • Shelter information and housing assistance
  • Sandbags, tarps and other storm supplies
  • Evacuation routes and road closures
  • Food, clothing and hygiene locations
  • Special needs registry and medical supplies
  • Emotional and crisis support

To search for resources in your area using our online database, visit

Emergency Kit 

An emergency kit includes basic items your household may need in the event of a disaster. Start building your emergency kit here to be prepared for several days after a storm.  

Resources Available in Orange, Osceola, & Seminole Counties

Orange County

Phone: 3-1-1 |407-836-3111
Special Needs: 407-836-9319

Twitter: @OrangeCoFL |
Facebook: @OrangeCountyFlorida |
Apps available:

Osceola County

Phone: 407-742-0000
Special Needs: 407-742-9001
Twitter: @OsceolaCountyFL |
Facebook: @OsceolaCountyFL |

Seminole County

Phone: 3-1-1 | 407-665-0311
Twitter: @seminolecounty |
Facebook: @SeminoleCounty |

Emergency Operation Centers are available in your county, view more info.

After Storm Resources Information

Emergency food pantry locations

Phone: 407-295-1066

Red Cross Shelters

Phone: 407-894-4141 (local) or 800-733-2767 (Toll Free National)

FEMA Federal Emergency Management Agency

Apply for assistance:
Phone: 1-800-621-3362
Twitter: @FEMA |

Utility Service Provider: Florida Public Service Commission

Program provides an online locator tool for public, private and city utility providers.

Volunteers Needed

Volunteers are needed to staff our state’s shelters and support other disaster relief organizations. 

  • Heart of Florida United Way – Disaster Response Team. Sign up here. 
  • Volunteer Florida – Disaster Action Team Responders, Disaster Mental Health Services, and Food Banks. Sign up here. 

Disaster Distress Helpline

Provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters
Call or text ‘TalkWithUs’ to 800-985-5990

Florida Hurricane Resources

Florida Disaster State Emergency Response Team (SERT)

Phone:  1-800-342-3557
Twitter: @FLsert |
Facebook: @FloridaSERT  | 
Alerts: Text FLPrepares to 888777 to have alerts sent straight to your phone

FEMA Federal Emergency Management Agency

Phone: 1-800-621-3362
Twitter: @FEMA |

Florida Special Needs Registry

Phone: 800-374-9689
Special Needs by County

Additional Resources


Contact 5-1-1 for information about traffic and evacuation routes.

Call: 5-1-1
Twitter @fl511_central |
Text alerts:
App available


Check GasBuddy for live updates on fuel availability

Price Gouging Hotline

Report instances of price gouging on hurricane supplies
: 1-866-966-7226


Step-by-step plan on how to prepare from days to hours before a hurricane: