Hurricane Irma Resources
In preparation of of Hurricane Irma’s arrival to Central Florida, we have compiled hurricane resources that can help you before, during and after the storm. This page will be updated as information becomes available. Be sure to follow Heart of Florida United Way on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) for information as well.
After Storm Resources Information
United Way Hurricane Relief Fund
Donate: https://www.hfuw.org/hurricane/
Emergency food pantry locations
Phone: 407-295-1066
Website: http://www.feedhopenow.org/site/PageServer?pagename=how_help_disaster
*SNAP Benefits: FNS granted a mass replacement for 40% of SNAP benefits to customers already approved as of September 10 in Orange and Seminole counties
*Beware of free food stamps scam
Red Cross Shelters
Website: http://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter
Phone: 407-894-4141 (local) or 800-733-2767 (Toll Free National)
Orange: Freedom High School
Osceola: Osceola Heritage Park Expo Center
Seminole: Northland Church
Seminole Special Needs/Pet Friendly: Bentley Elementary School
Free showers and cell phone charging at YMCA
Website with locations: https://www.clickorlando.com/weather/hurricane-irma/several-local-gyms-offer-services-to-families-without-power
FEMA Federal Emergency Management Agency
Apply for assistance: https://www.disasterassistance.gov/
Phone: 1-800-621-3362
Website: https://www.fema.gov
Twitter: @FEMA | https://twitter.com/fema
Disaster Distress Helpline
Provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters
Phone: 1-800-985-5990
Text: Text TalkWithUs to 66746
Hurricane Irma Rumor Control
Website: https://www.fema.gov/hurricane-irma-rumor-control
Power Outage Information
Debris Crisis Cleanup Hotline
Phone: 1-800-451-1954 or 844-965-1386
Airbnb Temporary Shelter Disaster Relief Program
Website: https://www.airbnb.com/welcome/evacuees/hurricaneirmaevacuees
Information Helplines
2-1-1
Call: 2-1-1
Text: Your zipcode to 898211
Chat online here
United Way’s 2-1-1 is Central Florida’s 24/7/365 information and assistance hotline during natural disasters, and throughout the year, for connecting with community resources, like:
- Shelter information and housing assistance
- Sand bags, tarps and other storm supplies
- Evacuation routes and road closures
- Food, clothing and hygiene locations
- Special needs registry and medical supplies
- Emotional and crisis support
Volunteer Opportunities
2-1-1 Call Center Volunteers
Volunteers needed to help share Hurricane Irma Resources with an influx of callers. Email Traci.Blue@HFUW.org to sign up
Second Harvest Food Bank
Donations needed and volunteer opportunities available: http://www.feedhopenow.org/site/PageServer?pagename=how_help_disaster
American Red Cross
Volunteers needed for Irma recovery: http://www.redcross.org/hurricane-irma-volunteer-application
Volunteer Florida
Volunteers needed to staff our state’s shelters and other disaster relief organizations: https://www.volunteerflorida.org/irma/
Emergency Operations Centers County Information
Orange County
Phone: 3-1-1 |407-836-3111
Special Needs: 407-836-9319
Website: http://www.orangecountyfl.net/tabid/3761/default.aspx
Twitter: @OrangeCoFL | https://twitter.com/OrangeCoFL
Facebook: @OrangeCountyFlorida | https://www.facebook.com/OrangeCountyFlorida
Apps available: https://www.facebook.com/OrangeCountyFlorida
Osceola County
Phone: 407-742-0000
Special Needs: 407-742-9001
Website: http://www.osceola.org/agencies-departments/emergency-management/hurricane-center/
Twitter: @OsceolaCountyFL | https://twitter.com/osceolacountyfl
Facebook: @OsceolaCountyFL | https://www.facebook.com/OsceolaCountyFL
Seminole County
Phone: 3-1-1 | 407-665-0311
Website: http://www.prepareseminole.org
Twitter: @seminolecounty | https://twitter.com/seminolecounty
Facebook: @SeminoleCounty | https://www.facebook.com/SeminoleCounty
Shelter Information
Florida Evacuates
Florida shelter locator: http://floridaevacuates.com
Information about staying at a shelter: http://floridaevacuates.com/information
Phone: 800-342-3557
Visit Orlando
Information on hotel vacancies
Website: http://www.visitorlando.com/plan-your-trip/severe-weather/
Phone: 1-800-972-3304
Twitter: @VisitOrlando | https://twitter.com/visitorlando
Florida Hurricane Resources
Florida Disaster State Emergency Response Team (SERT)
Website: http://www.floridadisaster.org/index.asp
Phone: 1-800-342-3557
Twitter: @FLsert | https://twitter.com/flsert
Facebook: @FloridaSERT | https://www.facebook.com/FloridaSERT/
Alerts: Text FLPrepares to 888777 to have alerts sent straight to your phone
FEMA Federal Emergency Management Agency
Phone: 1-800-621-3362
Website: https://www.fema.gov
Twitter: @FEMA | https://twitter.com/fema
Florida Special Needs Registry
Website: https://snr.floridadisaster.org/Signin?ReturnUrl=%2f
Phone: 800-374-9689
Special Needs by County: http://www.floridadisaster.org/disability/specialneeds/
Additional Resources
5-1-1
Contact 5-1-1 for information about traffic and evacuation routes.
Call: 5-1-1
Website: https://fl511.com
Twitter @fl511_central | http://twitter.com/fl511_central
Text alerts: https://fl511.com/PersonalizedServices
App available
GasBuddy
Check GasBuddy for live updates on fuel availability
Website: http://business.gasbuddy.com/hurricane-irma-live-updates-fuel-availability-station-outages/
App: https://www.gasbuddy.com/App
Price Gouging Hotline
Report instances of price gouging on hurricane supplies
Phone: 1-866-966-7226
FAQs: http://myfloridalegal.com/pages.nsf/Main/5D2710E379EAD6BC85256F03006AA2C5?OpenDocument
Ready.Gov
Step-by-step plan on how to prepare from days to hours before a hurricane: https://www.ready.gov/hurricanes
