HFUW’s Essential Hurricane Season Resources and Support

Hurricane Resources

Hurricane season is here, and it’s essential to be prepared and informed. At Heart of Florida United Way (HFUW), we are dedicated to supporting our Central Florida community before, during, and after a hurricane. Here’s a comprehensive list of resources to help you stay safe and secure.  

We also encourage you to follow us on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) to stay informed about available resources and emergency support! 

Need Assistance? We’re Here for You! 

Our 211 and Crisis Services contact center is available 24/7/365 to provide support.  

  • Call: 211 
  • Text: Send your zip code to 898-211 
  • Chat Online 

Our multilingual operators are ready to assist you in English and Spanish. 

Línea de Ayuda en Español:  

Nuestra línea de ayuda 211 está disponible las 24 horas del día, los 7 días de la semana.  

  • Llame al 211 
  • Envíe su código postal al 898211 
  • Chatee en línea para recibir asistencia 

How We Can Help 

During natural disasters, our 211 contact center connects you with vital community resources, including: 

  • Shelter Information and Housing Assistance 
  • Sandbags, Tarps, and Other Storm Supplies 
  • Evacuation Routes and Road Closures 
  • Food, Clothing, and Hygiene Locations 
  • Special Needs Registry and Medical Supplies 
  • Emotional and Crisis Support 

For more resources in your area, visit our online database at www.UW211Help.org

Volunteer to Help 

Volunteers are essential to staffing shelters and supporting disaster relief efforts in our state. 

Heart of Florida United Way – Disaster Response Team: Sign up 

Join Volunteer Florida as Disaster Action Team Responders, provide Disaster Mental Health Services, or assist at Food Banks. Sign up 

Build Your Emergency Kit 

To assemble your kit, store items in airtight plastic bags and place them in easy-to-carry containers such as plastic bins or a duffel bag. Here are the essential items recommended for your emergency supply kit: 

  • Water: One gallon per person per day for several days, for drinking and sanitation. 
  • Food: A supply of non-perishable food for several days. 
  • Battery-powered or Hand Crank Radio: Include a NOAA Weather Radio with tone alert. 
  • Flashlight 
  • First Aid Kit 
  • Extra Batteries 
  • Whistle: To signal for help. 
  • Dust Mask: To help filter contaminated air. 
  • Plastic Sheeting and Duct Tape: For sheltering in place. 
  • Moist Towelettes, Garbage Bags, and Plastic Ties: For personal sanitation. 
  • Wrench or Pliers: To turn off utilities. 
  • Manual Can Opener: For food. 
  • Local Maps 
  • Cell Phone with Chargers and a Backup Battery 

Additional Emergency Supplies 

Based on your individual needs, consider adding the following items to your emergency kit: 

  • Soap, Hand Sanitizer, and Disinfecting Wipes: To disinfect surfaces. 
  • Prescription Medications: Ensure you have a supply of your daily prescriptions and over-the-counter drugs. 
  • Non-prescription Medications: Such as pain relievers, anti-diarrhea medication, antacids, or laxatives. 
  • Prescription Eyeglasses and Contact Lens Solution 
  • Infant Formula, Bottles, Diapers, Wipes, and Diaper Rash Cream 
  • Pet Food and Extra Water for Your Pet 
  • Cash or Traveler’s Checks 
  • Important Family Documents: Copies of insurance policies, identification, and bank account records saved electronically or in a waterproof, portable container. 
  • Sleeping Bag or Warm Blanket for Each Person 
  • Complete Change of Clothing: Appropriate for your climate and sturdy shoes. 
  • Fire Extinguisher 
  • Matches in a Waterproof Container 
  • Feminine Supplies and Personal Hygiene Items
  • Mess Kits, Paper Cups, Plates, Paper Towels, and Plastic Utensils 
  • Paper and Pencil 
  • Books, Games, Puzzles, or Other Activities for Children 

Local Resources 

Orange County Resources:

Self-Serve Sandbag Sites 


Receive Updates & Emergency Alerts 

OC Alert System Sign-Up

Osceola County Resources:

Sandbag Locations 


Pet-Friendly Shelters 

Sign up for Alert Osceola Emergency notifications

Seminole County Resources:

Sandbag Locations 


Stay Informed

Emergency Operation Centers are available in your county, view more info 

Get The Help You Need – Stay Informed. Stay Connected. 

Emergency Food Pantry Locations: 

Red Cross Shelters: 

Disaster Distress Helpline: 

  • Provides 24/7 crisis counseling and support 
  • Call or Text: ‘TalkWithUs’ to 800-985-5990 

Utility Service Provider 

Florida Disaster State Emergency Response Team (SERT): 

FEMA (Federal Emergency Management Agency): 

511 Traffic and Evacuation Information: 

Florida Special Needs Registry 

Report Price Gouging 

  • If you encounter price gouging on hurricane supplies, report it immediately: 
  • Phone: 1-866-966-7226 


  • For a detailed plan on how to prepare from days to hours before a hurricane, visit Ready.gov

Remember, HFUW is here to support you through every step of hurricane season. Stay safe, stay informed, and don’t hesitate to reach out for help.