Hurricane season is here, and it’s essential to be prepared and informed. At Heart of Florida United Way (HFUW), we are dedicated to supporting our Central Florida community before, during, and after a hurricane. Here’s a comprehensive list of resources to help you stay safe and secure.
We also encourage you to follow us on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) to stay informed about available resources and emergency support!
Need Assistance? We’re Here for You!
Our 211 and Crisis Services contact center is available 24/7/365 to provide support.
Our multilingual operators are ready to assist you in English and Spanish.
Línea de Ayuda en Español:
Nuestra línea de ayuda 211 está disponible las 24 horas del día, los 7 días de la semana.
- Llame al 211
- Envíe su código postal al 898211
- Chatee en línea para recibir asistencia
How We Can Help
During natural disasters, our 211 contact center connects you with vital community resources, including:
- Shelter Information and Housing Assistance
- Sandbags, Tarps, and Other Storm Supplies
- Evacuation Routes and Road Closures
- Food, Clothing, and Hygiene Locations
- Special Needs Registry and Medical Supplies
- Emotional and Crisis Support
For more resources in your area, visit our online database at www.UW211Help.org.
Volunteer to Help
Volunteers are essential to staffing shelters and supporting disaster relief efforts in our state.
Heart of Florida United Way – Disaster Response Team: Sign up
Join Volunteer Florida as Disaster Action Team Responders, provide Disaster Mental Health Services, or assist at Food Banks. Sign up
Build Your Emergency Kit
To assemble your kit, store items in airtight plastic bags and place them in easy-to-carry containers such as plastic bins or a duffel bag. Here are the essential items recommended for your emergency supply kit:
- Water: One gallon per person per day for several days, for drinking and sanitation.
- Food: A supply of non-perishable food for several days.
- Battery-powered or Hand Crank Radio: Include a NOAA Weather Radio with tone alert.
- Flashlight
- First Aid Kit
- Extra Batteries
- Whistle: To signal for help.
- Dust Mask: To help filter contaminated air.
- Plastic Sheeting and Duct Tape: For sheltering in place.
- Moist Towelettes, Garbage Bags, and Plastic Ties: For personal sanitation.
- Wrench or Pliers: To turn off utilities.
- Manual Can Opener: For food.
- Local Maps
- Cell Phone with Chargers and a Backup Battery
Additional Emergency Supplies
Based on your individual needs, consider adding the following items to your emergency kit:
- Soap, Hand Sanitizer, and Disinfecting Wipes: To disinfect surfaces.
- Prescription Medications: Ensure you have a supply of your daily prescriptions and over-the-counter drugs.
- Non-prescription Medications: Such as pain relievers, anti-diarrhea medication, antacids, or laxatives.
- Prescription Eyeglasses and Contact Lens Solution
- Infant Formula, Bottles, Diapers, Wipes, and Diaper Rash Cream
- Pet Food and Extra Water for Your Pet
- Cash or Traveler’s Checks
- Important Family Documents: Copies of insurance policies, identification, and bank account records saved electronically or in a waterproof, portable container.
- Sleeping Bag or Warm Blanket for Each Person
- Complete Change of Clothing: Appropriate for your climate and sturdy shoes.
- Fire Extinguisher
- Matches in a Waterproof Container
- Feminine Supplies and Personal Hygiene Items
- Mess Kits, Paper Cups, Plates, Paper Towels, and Plastic Utensils
- Paper and Pencil
- Books, Games, Puzzles, or Other Activities for Children
Local Resources
Orange County Resources:
Receive Updates & Emergency Alerts
- Phone: 3-1-1 | 407-836-3111
- Special Needs Assistance: 407-836-9319
- Website: Orange County Emergency Resources
- Twitter: @OrangeCoFL
- Facebook: @OrangeCountyFlorida
- Mobile Apps: Orange County Alerts and Newsletters
Osceola County Resources:
Sign up for Alert Osceola Emergency notifications
- Phone: 407-742-0000
- Website: Osceola County Emergency Management
- Twitter: @OsceolaCountyFL
- Facebook: @OsceolaCountyFL
Seminole County Resources:
- Phone: 3-1-1 | 407-665-0311
- Website: http://www.prepareseminole.org
- Twitter: @seminolecounty | https://twitter.com/seminolecounty
- Facebook: @SeminoleCounty | https://www.facebook.com/SeminoleCounty
Emergency Operation Centers are available in your county, view more info.
Get The Help You Need – Stay Informed. Stay Connected.
Emergency Food Pantry Locations:
- Phone: 407-295-1066
- Website: Feed Hope Now
Red Cross Shelters:
- Phone: 407-894-4141 (Local) or 800-733-2767 (National)
- Website: Red Cross Disaster Relief
Disaster Distress Helpline:
- Provides 24/7 crisis counseling and support
- Call or Text: ‘TalkWithUs’ to 800-985-5990
Utility Service Provider
Florida Disaster State Emergency Response Team (SERT):
- Phone: 1-800-342-3557
- Website: Florida Disaster
- Twitter: @FLsert | https://twitter.com/flsert
- Alerts: Text FLPrepares to 888777 to have alerts sent straight to your phone
FEMA (Federal Emergency Management Agency):
- Phone: 1-800-621-3362
- Website: FEMA
- Apply for Assistance: https://www.disasterassistance.gov/
- Twitter: @FEMA | https://twitter.com/fema
511 Traffic and Evacuation Information:
- Call: 5-1-1
- Website: FL 511
- Twitter: @fl511_central
- Text Alerts: FL 511 Personalized Services
- App: GasBuddy for fuel availability updates
Florida Special Needs Registry
- Website: Florida Disaster
- Phone: 850-815-4000
- Special Needs by County: Special Needs Registry (flhealthresponse.com)
Report Price Gouging
- If you encounter price gouging on hurricane supplies, report it immediately:
- Phone: 1-866-966-7226
Ready.Gov
- For a detailed plan on how to prepare from days to hours before a hurricane, visit Ready.gov.
Remember, HFUW is here to support you through every step of hurricane season. Stay safe, stay informed, and don’t hesitate to reach out for help.