2023-2024

IMPACT REPORT

85 YEARS OF SERVICE

we live united for
central Florida

As a leading nonprofit in Central Florida, Heart of Florida United Way has been tackling our community’s challenges head-on for 85 years. We team up with local businesses, governments, donors, and nonprofits to bring about lasting change. 

Focusing on urgent needs, we create programs and invest in initiatives for maximum impact. With your ongoing support, we have achieved a lot, but there is still so much more ahead, and together, we can make it happen.

The following information reflects our impact on Central Florida during the fiscal year 2023-2024 (July 1, 2023 – June 30, 2024).

at a glance

Our IMPACT

Our Impact

Data based on 2023-2024 Impact Report

M
Community Outreach: Served approximately 1,035,387 individuals and their households, which is more than 2 in 5 people in our community.
K
Basic Needs: We offered basic needs assistance to 371,156 people, alleviating crises and increasing household stability.
%
Youth Engagement: Our initiatives supported two in five children and youth, fostering their development and paving the way for future success.
Veterans Assistance: We’ve provided crucial support to 3,868 veterans, affirming our commitment to those who’ve served.
Mental Wellness: Our staff averted crises and potentially saved lives for nearly 19,369 callers through our 988 Suicide & Crisis Lifeline.
$M
Tax Assistance: Through our Volunteer Income Tax Assistance (VITA) program, we secured $2.9 million in tax refunds for local families and the economy. 

thank you to our
2023 – 2024 Board OF DIRECTORS

We LIVE UNITED for EDUCATION

Our investments positively impacted 141,084 children, youth, students, and their guardians as we worked to increase educational attainment, high school graduation rates, and post-secondary achievement. We believe education is the cornerstone of personal and community success. Our initiatives, including UpliftED and Destination Graduation, have been instrumental in bridging gaps and fostering environments where every child and student can thrive.

TECHquity

We continued to bridge the digital divide by engaging 305 youth in short-term projects designed to increase their knowledge of STEM careers and opportunities. 100% of youth increased their exposure to STEM-related fields.

See how TECHquity is bridging the digital divide in Central Florida.

UpliftED

UpliftED’s Scholarship Search Tool and Going2College Texting Program were instrumental for 256 post-secondary youths, helping fund and find their way to education after high school. These programs democratized access to scholarship opportunities tailored for Central Florida’s students and navigated them through enrollment processes.

Destination Graduation 

Our outreach touched 277 Seminole State College students, offering them a suite of services from case management with direct financial assistance to academic guidance — helping them to remain on track for graduation. A significant 82% of students served either re-enrolled or completed their studies, underscoring the program’s success in fostering academic perseverance and achievement.

See how Destination Graduation provided a hand-up for Shantel.

We LIVE UNITED for HEALTH

Health is a fundamental human right, and last year, we reached 71,178 Central Floridians through our health programs. From mental health services to preventive care, our holistic approach addresses the physical, mental, and emotional well-being of our community members.

Mental Health and Wellbeing

Averted crises and potentially saved lives for 19,369 people with the 988 Suicide & Crisis Lifeline. 

We partnered with AdventHealth to transcreate the “Be A Mindleader” campaign into Spanish. The “Lidera ConscienteMENTE” initiative aims to destigmatize seeking mental health support among the Hispanic community, while also providing resources to start important conversations.

See What It Means to Be a Mindleader.

Ryan White  HIV/AIDS Program Part B & General Revenue

We administered 74,349 units of service to 1,540 HIV/AIDS patients, encompassing primary care, dental visits, medications, and more across four counties, achieving viral suppression for 88% of individuals.

Help Me Grow

We supported 268 children from 250 families in identifying developmental and/or behavioral concerns early, successfully connecting 82% of these children to essential services.
 
Learn how a family discovered a beacon of hope and assistance through the Help Me Grow program.

DSC07290 2

We LIVE UNITED with VOLUNTEERS

We proudly worked with 6,270 volunteers to provide 10,163 service hours — valued in total at $340,000.

See some examples of our volunteers in action:

We LIVE UNITED with IMPACT GROUPS

Our Impact Groups are essential pillars of our community outreach. We are proud to host three unique and empowering Impact Groups: Women United, Emerging Leaders, and Business United.

Women United

Website Header 15

More than 420 Women United members donated their time, talent, and treasure – rolling up their sleeves at volunteer events like our Community Baby Shower and Thanksgiving Project, coming together for uplifting networking events, and helping to make our record-breaking Women United Luncheon possible – bringing together 450 people for the event and raising $203,674.

Emerging Leaders

Website Header 13

More than 110 Emerging Leaders members made a significant impact at events like the Week of Action and Thanksgiving Project, raising nearly $15,000 for the work of Heart of Florida United Way. The group participated in a series of events where they strengthened their professional relationships, while giving back to their community.

Business United

Website Header 14

With the launch of Business United came the Business United Summit, an event that brought together 100+ professionals from Central Florida businesses to learn how engaging with nonprofits can help their bottom lines. “Food for Thought” events followed, allowing HFUW to partner with individual companies to explore opportunities to improve business outcomes by leaning into community engagement.

Website Header 12

We LIVE UNITED with TOCQUEVILLE SOCIETY 

Heart of Florida United Way’s Tocqueville Society unites civic-minded leaders and change makers who are committed to standing up for the health, education, and financial stability of every person in Central Florida.  

Through this society, more than 60 of this region’s most dedicated philanthropists band together to collectively contribute more than $1 million every year to strengthen our region.  

We are incredibly grateful to the generous members of our Tocqueville Society for their contributions and their commitment to uplifting those in need throughout the tri-county area.

Tocqueville Society Members

  • Lindsay & Dan Abt
  • Anonymous (2)
  • Jacqueline “Jackie” Bozzuto 
  • Robert H. & Mary Recchia Brown
  • Clint & Debbie Bullock
  • Lisa Ann Caldwell
  • Michelle & Ryan DeVos
  • DeVos Family Foundation 
  • Ixchell C. Duarte
  • Jennifer & Bill Dymond, Jr.
  • Jesse & Mary Eisner
  • Steve & Robin Fricke 
  • Stephanie & Joel Garris 
  • Rachel & Rob Gebaide 
  • Melinda & Todd Goodman 
  • Anne-Marie & Jeff Hayward 
  • Leslie Hazenfield 
  • Lily & Jim Kattelmann
  • Andy & April Lee 
  • Rich & Judi Mahaley
  • Juliet & Alex Martins
  • Dr. E. Ann McGee
  • Don & Chun Hwa McNair
  • Attila Miszti
  • Dr. Renee & Michael Mueller
  • Victoria & John Myers
  • David Neel
  • Jim Pearson
  • Meena & John Pisan
  • Michael Prichard
  • Jan & John Reker 
  • Brad & Nancy Richmond 
  • Dr. Robin & Wayne Roberts 
  • Rob & Dawn Roy
  • Marty & Kathleen Rubin
  • John Ruffier
  • Carmen & David Ruiz 
  • Paula & Terry Shaw
  • Brent & Mandy Smith
  • Wendell E. and Ramona Spears*
  • Wendy & Jim Toscano
  • Shawn Trotter-Mitchell 
  • Wilf Family Foundation 
  • Jennifer Williams & James Yannucci 
  • Suzy & Bill Wilson
  • Dana Zukierski

The Million Dollar Round Table is a distinguished recognition reserved for our most generous philanthropic leaders. Million Dollar Roundtable inductees include:

  • Ted Crowell*
  • Helen and Richard DeVos*
  • Dr. P. Phillips*
  • Wendell E. and Ramona Spears*
  • Dr. Nelson Ying

* Deceased

We LIVE UNITED with PARTNER AGENCIES

We proudly collaborate with a network of partner agencies to extend our reach and impact. Together, we’re making Central Florida stronger and more resilient.

We LIVE UNITED with OUR TOP PARTNERS

A special heartfelt thank you to our top partners, whose support was instrumental in our 2023 – 2024 achievements. Your commitment to our Central Florida community is truly appreciated.

We LIVE UNITED with OUR COMMITTEES

Our deepest thanks to the committee members who keep us moving ever-forward on our journey to improving life for every person in Central Florida.

AUDIT & ETHICS COMMITTEE 

Arrow
Michael Pattillo, Chair
Ernst & Young
Michael Harding
Deloitte & Touche LLP – Retired
Kevin Maddron
Foundry Commercial
Cliff Neve
MAD Security
Phil Nix
Deloitte & Touche LLP
Anne-Marie Salamone
MCA Connect

COMMUNITY INVESTMENT COMMITTEE

Arrow
Bill Wilson, Chair
Holland & Knight LLP – Retired
Jan Aspuru
Orlando Utilities Commission – Retired
Donna Dyson
Greenberg Traurig LLP
Todd Goodman
AdventHealth Central Florida Division
Jan Lloyd, Ph.D.
Seminole State College
Maritza Martinez-Guerrero
Orlando Magic
Ronald F. Piccolo, Ph.D.
University of Central Florida
Christina Ruiz
Marriott Vacations Worldwide
Ed Timberlake
Seaside National Bank & Trust – Retired

COMPENSATION COMMITTEE

Arrow
John Pisan, Chair
Fifth Third Bank
Jay Darulla
Community Volunteer
Michael Mueller
Orlando Regional Medical Center
Hope Newsome
Meris Law, PLLC
Tracey Powell
Walt Disney World Parks & Resorts U.S.

EXECUTIVE COMMITTEE

Arrow
Sean DeMartino, Chair
Coastal Construction Company
Eddie Francis
Lowndes Law Firm
Stephanie Gardner
RSM US, LLP
Robert Maiocco
Ameriprise Financial / The Trentham Santiago Group
Michael Mueller
Orlando Regional Medical Center
Hope Newsome
Meris Law, PLLC
Michael Pattillo
Ernst & Young LLP
John Pisan
Fifth Third Bank
Tracey Powell
Walt Disney World Parks & Resorts U.S.
Jim Toscano, Esq.
Lowndes Law Firm
Bill Wilson
Holland & Knight LLP – Retired

Finance committee

Arrow
Tom Baldwin, Chair
FAIRWINDS Credit Union
James Cross
Cross, Fernandez & Riley – Retired
Stephanie Gardner
RSM US, LLP
Stephen Graham
Dr. P. Phillips Hospital – Retired
Stacy Johnson
Raymond James
Peter Lopez, Esq.
Lowndes Law Firm
Garrett Miller
Synovus
Michael Mueller
Orlando Regional Medical Center
Keith Swider
Visit Orlando

INVESTMENT COMMITTEE

Arrow
Jay Darulla, Chair
Community Volunteer
Frank Guerriero
Morgan Stanley Wealth Management
Robert Maiocco
Ameriprise Financial / The Trentham Santiago Group
Broc Rosser
Edward Jones

MARKETING ADVISORY COMMITTEE

Arrow
Annetta Wilson, Chair
Annetta Wilson Media Training & Success Coaching 
Christi Ashby
Orange Appeal 
Kathy Brown
Visit Orlando 
Carolyn Capern
CTS Agency
Donna Dyson
Greenberg Traurig LLP
Jackie Kelvington
Kelvington Consulting Group
Avido Khahaifa
Community Volunteer
Gaby Ortigoni
Hispanic Chamber of Commerce
Megan Paquin
Paquin Communications
Ana Carolina Salazar
Bold Digital Marketing Studio
Joanne Santiago
Peachtree
Leah Shepherd
The Somerlan Group
Kate Slentz
Orange Appeal
Michelle Stevens
WFTV 9 Family Connection
Greg Trujillo
CTS Agency 

MISSION UNITED ADVISORY COUNCIL

Arrow
Paul Hey, Chair
Lockheed Martin
Jimmy Saint Jean
Valencia College, Advanced Manufacturing Training Center/ Student Recruiter
Anthony Harris
Career Source
Harriett Fort
H.W.Fort Construction, Inc.
Norris Henderson
Heart of Florida United Way
Jay Mobley
Legal Aid Society of the Orange County Bar Association
Marissa O’Connor
Community Legal Services
Karen Randolph
Kelly Educational Services
Fred Robinson
Veteran Advocate
Sue Selsky
Seminole County Bar Association Legal Aid Society
Niisson Garcia
Soldiers Angels
Anna Tanzilla 
Camaraderie Foundation
Lisa Vargas
9th Circuit Court 
Alnita Whitt
Orange County Government

NOMINATING & GOVERNANCE COMMITTEE

Arrow
Hope Newsome, Chair
Meris Law, PLLC 
Maritza Martinez-Guerrero
Orlando Magic

WOMEN UNITED STEERING COMMITTEE

Arrow
Lisa Curran, Chair
Duke Energy
Danielle Hollander, Vice Chair
Visit Orlando
Laura Richeson, Luncheon Chair
Richeson Communications
Ana Carolina Salazar, Incoming WUL Chair
BOLD Digital Marketing
Sheena Jackson, Membership Chair
Rosen Hotels & Resorts
Vicky Santamaria, Engagement Chair
AdventHealth
Natasha Myers, Incoming Engagement Chair
Hearst
Giorgina L. Pinedo-Rolon
Gio Communications
Lindsay Abt
Ernst & Young
Maritza Martinez-Guerrero
Orlando Magic
Meghan Curren
AdventHealth
Juliana Peña Perez
Greater Orlando Aviation Authority (GOAA)
Melanie DiVirgilio
Seacoast Bank 
Christina Ruiz
Marriott Vacations Worldwide
Anne-Marie Hayward
Orlando Business Journal
Cathy Brown-Butler
Bank of America
Karen Keene
ATHENA Orlando Women’s Leadership, Inc.
Pam Nabors
CareerSource Central Florida
Jackie Bozzuto
Lowndes
Doragnes Bradshaw
Rollins College
Tiffany Jeffers
Black Empowerment &
Community Council
Mia Poinsette
Poinsette Foundation
Sandra Martinez
Valencia College
Tanyeka Lambert
Holland and Knight Law
Marci Lowes
Visit Orlando
Vanessa Nogueira
CareerSource Central Florida

statements of financial position

For our full set of financial statements and supplementary information from the fiscal year 2023 – 2024, please view our online statements.