Hurricane Resources

Hurricane Resources

In preparation of a Hurricane’s arrival to Central Florida, we have compiled hurricane resources that can help you before, during and after the storm. This page will be updated as information becomes available. Be sure to follow Heart of Florida United Way on Twitter (@HFUW) and Facebook (@HeartofFloridaUnitedWay) for information as well.

Note: We are also available to support you in Spanish. Our 211 Information and Referral hotline, which is available by calling 211, texting your zip code to 898211, or chatting online, is available 24/7/365 and our 211 operators are multilingual and can assist you in Spanish.  

Spanish Translation:
También podemos proveer ayuda en español. Nuestra línea de ayuda y informacion 211, puede ser utilizada llamando al 211, por mensaje de texto a 898211, o por chat en línea. 211 esta disponible las 24 horas, 7 días, todo el año, nuestros operadores son bilingües y te pueden ayudar en español. 

HFUW is Here to Help

united way 211 logo tagline cmyk

Call: 2-1-1
Text: Your zipcode to 898211
Chat online here

United Way’s 2-1-1 is Central Florida’s 24/7/365 information and assistance hotline during natural disasters, and throughout the year, for connecting with community resources, like:

  • Shelter information and housing assistance
  • Sandbags, tarps and other storm supplies
  • Evacuation routes and road closures
  • Food, clothing and hygiene locations
  • Special needs registry and medical supplies
  • Emotional and crisis support

To search for resources in your area using our online database, visit www.UW211Help.org.

Emergency Kit 

An emergency kit includes basic items your household may need in the event of a disaster. Start building your emergency kit here to be prepared for several days after a storm.  

Resources Available in Orange, Osceola, & Seminole Counties

Orange County

Phone: 3-1-1 |407-836-3111
Special Needs: 407-836-9319

Website: http://www.orangecountyfl.net/tabid/3761/default.aspx
Twitter: @OrangeCoFL |  https://twitter.com/OrangeCoFL
Facebook: @OrangeCountyFlorida | https://www.facebook.com/OrangeCountyFlorida
Apps available: https://www.orangecountyfl.net/Home/NewslettersAlerts.aspx

Osceola County

Phone: 407-742-0000
Special Needs: 407-742-9001
Website: http://www.osceola.org/agencies-departments/emergency-management/hurricane-center/
Twitter: @OsceolaCountyFL | https://twitter.com/osceolacountyfl
Facebook: @OsceolaCountyFL | https://www.facebook.com/OsceolaCountyFL

Seminole County

Phone: 3-1-1 | 407-665-0311
Website: http://www.prepareseminole.org
Twitter: @seminolecounty | https://twitter.com/seminolecounty
Facebook: @SeminoleCounty | https://www.facebook.com/SeminoleCounty

Emergency Operation Centers are available in your county, view more info.

After Storm Resources Information

Emergency food pantry locations

Phone: 407-295-1066
Website: https://www.feedhopenow.org/site/SPageServer/?pagename=need_food

Red Cross Shelters

Websitehttp://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter
Phone: 407-894-4141 (local) or 800-733-2767 (Toll Free National)

FEMA Federal Emergency Management Agency

Apply for assistance: https://www.disasterassistance.gov/
Phone: 1-800-621-3362
Website
: https://www.fema.gov
Twitter: @FEMA | https://twitter.com/fema

Utility Service Provider: Florida Public Service Commission

Program provides an online locator tool for public, private and city utility providers.

Volunteers Needed

Volunteers are needed to staff our state’s shelters and support other disaster relief organizations. 

  • Heart of Florida United Way – Disaster Response Team. Sign up here. 
  • Volunteer Florida – Disaster Action Team Responders, Disaster Mental Health Services, and Food Banks. Sign up here. 

Disaster Distress Helpline

Provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters
Call or text ‘TalkWithUs’ to 800-985-5990

Florida Hurricane Resources

Florida Disaster State Emergency Response Team (SERT)

Website: https://www.floridadisaster.org/site-index/
Phone:  1-800-342-3557
Twitter: @FLsert | https://twitter.com/flsert
Facebook: @FloridaSERT  | https://www.facebook.com/FloridaSERT/ 
Alerts: Text FLPrepares to 888777 to have alerts sent straight to your phone

FEMA Federal Emergency Management Agency

Phone: 1-800-621-3362
Website
: https://www.fema.gov
Twitter: @FEMA | https://twitter.com/fema

Florida Special Needs Registry

Website: https://www.floridadisaster.org/snr/
Phone: 800-374-9689
Special Needs by Countyhttp://www.floridadisaster.org/disability/specialneeds/

Additional Resources

5-1-1

Contact 5-1-1 for information about traffic and evacuation routes.

Call: 5-1-1
Websitehttps://fl511.com
Twitter @fl511_central | http://twitter.com/fl511_central
Text alerts: https://fl511.com/PersonalizedServices
App available

GasBuddy

Check GasBuddy for live updates on fuel availability
Apphttps://www.gasbuddy.com/App

Price Gouging Hotline

Report instances of price gouging on hurricane supplies
Phone
: 1-866-966-7226

Ready.Gov

Step-by-step plan on how to prepare from days to hours before a hurricane: https://www.ready.gov/hurricanes

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